Depending on your mobile device and app version, the Oportun app you currently have installed might not provide access to our latest features or might no longer be supported. Downloading the latest Oportun app version may be necessary in order to open and use the Oportun app on your device.
In-app reminder to update
If you see a screen in the Oportun app that says a new version of Oportun is now available, tapping the Update button will bring you to the App Store or Google Play Store to download the latest app. Tap the app icon from within the app store to download the latest app or to upgrade to the latest app version.
Does deleting the Oportun app close my account?
No, just deleting or uninstalling the app does not close your account or unlink your bank account. You need to go through your Oportun account and confirm your close request in order to stop saves from Oportun, remove your linked bank info, and have your saved money returned to you.
How do I ensure I have the latest app?
In order to ensure that you have the latest Oportun app version, we recommend that you first delete the app and then reinstall it. The Oportun app is available on Apple (via App Store) and Android (via Google Play Store) devices. Here are the instructions for both Apple and Android:
On your Apple device
If the Oportun app is still on your Apple device, first delete the app:
1) Touch and hold the Oportun app
2) Tap Remove App
3) Tap Delete App, then tap Delete to confirm
If you touch and hold the app and the app starts to jiggle:
1) Tap the Remove icon ⊖ in the upper-left corner of the app
2) Tap Delete App, then tap Delete to confirm
3) Tap Done in the upper-right corner of the screen
Once the Oportun app has been deleted from your device:
1) Go to the App Store on your device
2) Search for Oportun to find the Oportun app
3) Tap the cloud icon to download the app again from scratch
On your Android device
If the Oportun app is still on your Android device, first delete the app:
1) Touch and hold the Oportun app
2) Tap Uninstall
3) Tap OK to confirm
Or:
1) Open the Google Play Store app
2) At the top right, tap the Profile icon
3) Tap Manage apps & devices > Manage
4) Select the Oportun app
5) Tap Uninstall
Once the Oportun app has been deleted from your device:
1) Go to the Google Play Store on your device
2) Search for Oportun to find the Oportun app
3) Select the Oportun app and Install, and follow instructions to download the app again from scratch